Policies

Privacy Policy

Email and Phone Number Usage

1. Information We Collect

We may collect personal contact information, including:

  • Email addresses: Provided during account registration, newsletter sign-up, customer support inquiries, or promotional campaigns.
  • Phone numbers: Provided for account verification, customer support, SMS notifications, or marketing communications.

2. How We Use Your Contact Information

Your email and phone number may be used for the following purposes:

  • Account-related communications: Password resets, login alerts, and service updates.
  • Customer support: Responding to inquiries or resolving issues.
  • Marketing and promotions: Sending newsletters, offers, or updates (only with your consent).
  • Security and verification: Two-factor authentication and fraud prevention.

3. Consent and Opt-Out

  • You will only receive marketing communications if you have explicitly opted in.
  • You can unsubscribe from emails by clicking the "unsubscribe" link at the bottom of any marketing email.
  • You can opt out of SMS messages by replying "STOP" to any promotional text or by updating your preferences in your account settings.

4. Data Sharing and Disclosure

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not sell or rent your email address or phone number to third parties. We may share your contact information only:

  • With trusted service providers who assist in delivering communications (e.g., email platforms, SMS gateways).
  • If required by law or legal process.
  • To protect our rights, users, or the public.

5. Data Security

We implement industry-standard security measures to protect your contact information from unauthorized access, disclosure, or misuse. This includes:

  • Encrypted transmission of data
  • Secure storage systems
  • Access controls and authentication protocols

6. Retention

We retain your email and phone number only as long as necessary to fulfill the purposes outlined above or as required by law. You may request deletion of your contact information at any time.

7. Your Rights

You have the right to:

  • Access the contact information we hold about you
  • Request corrections or updates
  • Withdraw consent for marketing communications
  • Request deletion of your contact data

To exercise these rights, please contact us at: info@nexcenglobal.com

Questions About Our Privacy Policy?

If you have any questions or concerns about how we handle your personal information, please don't hesitate to reach out to us.